2021 has been a year of many beginnings. It has also fundamentally changed people’s lives and accelerated trends that have intensified over the past few years.
With the global disaster came global progress, with the global health crisis – the inevitable need to evolve and adapt.
And against a backdrop of uncertainty that quickly became the norm, the agility and flexibility of new technologies were the answer to many of the challenges in this time of change.
Almost a year later, it became clear that the COVID-19 pandemic would not go away anytime soon. Some of the changes it brought about will remain and, therefore, the wait-and-see strategy is no longer viable. As a result, a number of technological advances have emerged and consolidated throughout 2021, and they will continue to pave the way for a new technological world as well as progress for all industries in general in 2022.
AI, AI and AI again
While AI is a trend that has been around for a while, 2022 will be a time for it to stop being a buzzword and gain momentum to move from words to action, becoming a real and intrinsic resource that is regularly used by both corporations and by private individuals. Artificial Intelligence will be key to delivering high levels of productivity, productivity, flexibility and scalability to organizations when it comes to company structure and operations, both internal and external.
AI’s ability to interpret data, identify patterns, learn quickly and eliminate inefficiencies will be the ideal solution for companies to invest in to stay afloat and quickly adapt to the changing global environment transformed by the pandemic. The level of investment in AI technologies will depend on the level of digitalization of companies, the amount of data available for AI analysis and, of course, the budget. However, it is worth considering developing an AI investment strategy that is best suited to the current situation and future goals of the company.
Remote work = the ability to work from anywhere in the world
Many people have not entered their offices since the beginning of March. Almost overnight, companies began registering telecommuters and closing the doors of their physical offices. Of course, this process was complex and even somewhat chaotic.
Analyzing 2021 and predicting technology trends 2022, it can be noted that all players will be distributed around the world. Employees will work from different locations and in different time zones, customers will no longer need to be in close proximity to contractors and the location of each will change from day to day. The future is digital, so traditional rigid business models are no longer applicable at the same scale.
This is why “distance” should become the norm. The key to success will be to allow employees to remain engaged and productive despite spatial and temporal differences, and to consider finding leads across time and geographic boundaries, leading to the development of customer service and the overall sales process. With a digital-driven approach, companies will increase their chances of survival and success in 2022.
The transition to all-digital technology also poses the risks of illegal hacking. Therefore, in addition to starting the digitalization of the company, it is also important to develop a strategy and plan the implementation of security systems to ensure the smooth operation and operation of the internal digital system that companies create or develop.
Deploying artificial intelligence technologies to detect and eliminate fraud based on pattern analysis or internal employee security training will increase productivity and ensure safe company growth and digital security. As companies explore new paths towards ubiquitous digitalization, they also need to simultaneously plan a cybersecurity crisis response strategy.
The era of internal hierarchical bureaucratic structures is long gone. The winners of 2021 and the leaders in 2022 will be companies that can easily restructure themselves and ensure rapid decision-making.
To achieve this level of agility, companies will need to adopt digital-driven growth strategies, as well as decentralize control within the company and provide greater autonomy across departments and teams. Flatter organizations can make decisions faster, avoid the silos often attributed to traditional hierarchical structures, and quickly jump-start new technologies that will enable more data-driven operations, both internally and externally.
Business digitalization will enable you to detect inefficiencies and backlogs in day-to-day operations. Oftentimes, these inefficiencies cause organizations to continually consume large amounts of resources that could have been avoided before.
For many companies, the essence of strategy boils down to identifying low-engagement, time-consuming tasks that typically take a significant amount of employees’ time, and implementing digital solutions to accomplish those tasks, allowing employees to focus on more complex tasks that require human judgment and experience. Technology will also help streamline processes and dramatically increase operational speed, further driving the overall efficiency and readiness of the organization to meet the challenges of 2021.